I grew up in a family environment in which phone calls were rarely made or received after 10 pm, and only then if the circumstances were important enough to warrant it. As a result, any time the phone rings after 10 I automatically assume, right or wrong, that something bad has happened and that I’m being called with bad news. Fortunately, my friends understand this quirk and are good about not calling that late so it’s usually not an issue.
I remember an instance many years ago where I was receiving calls late in the evening for an “escort agency” whose number was one digit off of mine; it got so bad that I unplugged the phone and let the answering machine take everything, only to find out as I played back messages the next morning that one call was from my mother, informing me that my grandfather (her father) had just died.
As you can guess, I’m of the firm belief that nothing good has ever come from late-night phone calls.
Recent events have only reinforced this belief and because of said events, I am now going to post An Open Letter to Telemarketers.
Dear Telemarketers:
I understand that there are jobs out there which people do not approve of, and yet “must” be done (for the record, I class telemarketers in the same “necessary” category as carrion-eaters, leeches and river flukes).
I understand that technology has made it easy to automate certain things, such as dialing phone numbers.
I can even understand the desire to use recorded messages in order to achieve the maximum amount of potential customer contact.
I don’t even mind (well, not much) getting calls during the “dinner hour” as it’s my choice to answer the phone or let the answering machine take the call.
HOWEVER.
Let’s get a few things straight, shall we? Here are my Rules for Telemarketers:
1) If you’re going to use an automatic dialer combined with a live person, design your system so the person trying to waste my time is there as soon as I pick up the phone; I’m tired of answering a call only to be subjected to dead air while your minimum wage drone finally realizes there’s a warm body on the other end of the line.
2) If you’re using an auto dialer with a recording, invest in technology that will terminate the call if an answering machine is reached (and if there is no such technology, start looking into developing it). At first glance it may seem pointless but think about it…every call that’s stuck on a machine is taking up valuable time that could be spent calling another number and bothering that person, and the law of averages would indicate that more calls = more potential sales.
3) Don’t be offended if, when you call me, I hang up on you whether or not I first politely say I’m not interested…on second thought, scratch that as I really don’t give a damn if I’ve offended you.
4) Last but not least, to whoever was using 604-270-7289 to call me at 3 in the morning to simply beep at me…IF I EVER FIND OUT WHO THE HELL YOU ARE I’M COMING OVER TO YOUR HOUSE IN THE MIDDLE OF THE NIGHT, AT WHICH TIME I WILL BE TAKING YOUR TELEPHONE, SHOVING IT UP YOUR ASS*, THEN REMOVING IT, SETTING IT ON FIRE AND SHOVING IT UP YOUR ASS A SECOND TIME WHILE YELLING “BEEP!” OVER AND OVER IN YOUR EAR AS I LAUGH HYSTERICALLY AND WATCH YOU WRITHE IN AGONY.
*Of course, I’ll be wearing rubber gloves during this process as I believe in safe, sanitary fun.
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